UnitedHealthcare ACA Plan Service Resource

Thank you for choosing UnitedHealthcare 2015 ACA Individual Health plans. We're here to help with any questions that may arise now that your clients are enrolled in an On- and/or Off-Exchange health plan.

To get the answers you and your clients need, choose your state below for service contact information. Each of these numbers is a specialized service center designed to meet specific needs efficiently. Should you have more than one issue, it may be necessary to contact more than one service center.

Exchange Service Contact Numbers

Exchange Billing: (877) 856-2429

Choose Option 1, then choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 856-2429

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 755481
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

Provider Services: (877) 842-3210

Exchange Service Contact Numbers

Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 855-7435

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 755479
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

Provider Services: (877) 842-3210

Exchange Service Contact Numbers

Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 760-3322

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902723
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

Provider Services: (877) 842-3210

Exchange Service Contact Numbers

Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 760-3326

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902731
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

Provider Services: (877) 842-3210

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical^SM and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
HPN On-Exchange Billing: (702) 242-7764

Choose Option 2

Off-Exchange Plan Service Contact Numbers

Sierra Health Plans: (877) 559-4512
SHL Individual Off-Exchange Billing: (702) 242-7764

Choose Option 3

Broker Client Services: (702) 242-7300

Member Services: (800) 888-2264

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 512-9976
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902683
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 512-9939
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902715
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 855-6538
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 755480
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 760-3314
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902718
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 887-0441
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902719
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 604-0569
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902720
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 512-9940
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902721
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 512-9947
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902722
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 512-9977
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902682
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 887-0448
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902724
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 561-2831
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902725
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 760-3342
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902726
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 608-3516
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902727
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (888) 834-3711
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902728
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 760-3310
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902729
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 760-3345
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902730
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 887-0443
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902732
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

On-Exchange Service Contact Numbers

Healthcare.gov: (800) 318-2596
Exchange Billing: (800) 708-2848

Choose Option 3 for monthly insurance premium invoice or to make a payment

UnitedHealthcare On-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 1 for On-Exchange product questions

Member Services: (877) 887-0450
Provider Services: (877) 842-3210

For additional member services, visit www.myuhc.com

	Print a temporary ID card, Members will need to have their Member ID Number, provided at the time of payment, and the state Group Number 902734
	Manage Claims,
	Find a Doctor,
	Estimate health care costs, and more.

UnitedHealthcare Life Insurance Company Off-Exchange Plan Service Contact Numbers

Broker Service Center: (800) 474-4467

Choose Option 2 for Off-Exchange product questions including Short Term Medical℠ and Ancillary

Customer Service: (800) 657-8205

Members will need to have their Member ID numbers available

There are currently no 2015 ACA Individual Health products in the states of AK, CA, DC, DE, HI, IA, ID, KY, ME, MN, MT, ND, NH, NM, OR, SD, VT, WA, and WY.